The Trip of a Lifetime! Go WalkAbout Travel is OVER the TOP!
My husband and I made the decision to travel to New Zealand to celebrate our 30 year wedding anniversary. With no knowledge of the country other than the internet and the beautiful pictures, I set out to find the best travel provider I could for what we were looking for. That in itself is a big decision; finding someone you can trust and who will really, really work for you.
I found that with Dianne and Go WalkAbout Travel. She is “OVER THE TOP”! After researching travel providers online, I made the decision to join Dianne, and I am SO thankful that we did. Every detail was nailed down ahead of time. She spent numerous hours investing in us, asking about what we wanted to see and do, and then applied that knowledge to coordinate our trip. It was outstanding. We had zero issues with customs or proper documentation because she had us complete everything weeks in advance. We traveled stress free! We literally just got to show up and look for the sign with our name. What a warm welcome we received as we landed. How awesome is that!
We were in country for 17 days and it was flawless. Superior lodging, excellent customer service at each location and Dianne stayed in contact with us the entire trip. If we had questions or concerns, she and her team provided answers so quickly, we never had to worry. We did have two excursions cancel due to Mother Nature, and within 4 days of being at home, she had taken care of the refunds for us. We didn’t have to do a thing.
On our way home, we had two personal items go missing from an airline mishap. She has been instrumental in helping me get the proper documentation so I could file a personal claim. This is all AFTER our trip. She did not have to do that; her contracted duties were up. This is just how she is, a cut above.
I would recommend Dianne and her team for any of your trips! Attention to detail, conscientious, welcoming, and solid ethic. What more could you ask for!
Take your trip – and have Dianne help you! I can’t wait for our next adventure; and you can be assured, I will be giving her a call.